At okply, we take the privacy of every Filipino player seriously. This Privacy Policy explains what personal data we collect when you use the okply platform, how we use it, who we share it with, and what rights you have over your information. Please read this document carefully. By registering an okply account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy.
This policy applies to all users of okply.app and any associated mobile applications. It should be read alongside our Terms & Conditions.
Plain-English Summary: okply collects only the data it needs to run your account, process payments, and keep the platform safe. We do not sell your personal data to third parties. You have the right to access, correct, and delete your data at any time by contacting our support team.
okply ("we", "us", "our") operates the online gaming platform accessible at okply.app. For the purposes of applicable Philippine data protection law — including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations — okply acts as the Personal Information Controller in respect of the personal data of its registered players and website visitors.
If you have any questions about how okply handles your personal data, you may contact our Data Protection Officer using the details provided in Section 13 of this policy.
okply collects personal data in the following categories, depending on how you interact with the platform:
When you create an okply account, we collect: full name, date of birth, mobile number, email address, and a username and password of your choosing.
To comply with anti-money laundering obligations and to verify that you meet the 21+ age requirement, we may collect copies of government-issued identification documents (e.g., Philippine passport, SSS ID, UMID, driver's licence), proof of address, and proof of payment method ownership.
When you make deposits or request withdrawals, we collect transaction records including amounts, timestamps, and payment method identifiers (e.g., GCash mobile number, bank account details). We do not store full debit card numbers on our servers; card data is handled by our PCI-DSS compliant payment processors.
We record your gaming history, including games played, bets placed, wins and losses, session durations, and bonus usage. This data is used to operate your account, resolve disputes, and support responsible gaming monitoring.
We automatically collect certain technical data when you access okply, including: IP address, device type and operating system, browser type and version, referring URL, and session timestamps. This data is used for security, fraud prevention, and platform optimisation.
If you contact our support team, we retain records of those communications — including chat transcripts, emails, and call logs — for quality assurance and dispute resolution purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, email, mobile, DOB | Account creation & management |
| KYC / Identity Data | Government ID, proof of address | Age verification, AML compliance |
| Financial Data | Transaction records, GCash number | Payment processing, fraud prevention |
| Gaming Activity | Bets, wins, session history | Account operation, responsible gaming |
| Technical Data | IP address, device info | Security, platform performance |
| Communications | Support chat, emails | Customer service, dispute resolution |
okply uses the personal data it collects for the following purposes:
Under the Data Privacy Act of 2012, okply processes your personal data on the following legal bases:
okply does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
All third-party service providers engaged by okply are contractually required to process personal data only for the specified purpose and to maintain appropriate security standards.
okply uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage. The types of cookies we use include:
You may manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect your experience on the okply platform.
okply retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
After the applicable retention period, personal data is securely deleted or anonymised.
okply implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Your Role in Security: While okply takes extensive measures to protect your data, you also play an important role. Use a strong, unique password for your okply account, enable 2FA, and never share your login credentials with anyone. If you suspect your account has been compromised, contact our support team immediately.
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by okply:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. okply will respond to verified requests within thirty (30) days.
The okply platform is strictly intended for adults aged 21 years and above. okply does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account, delete the data, and — where applicable — report the matter to relevant authorities.
If you believe that a person under 21 has registered an okply account, please contact our support team immediately.
Some of okply's service providers — including cloud infrastructure and game providers — may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to the Philippines, okply ensures that appropriate safeguards are in place, such as contractual data protection clauses consistent with the requirements of the Data Privacy Act of 2012 and NPC guidelines.
okply may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. Material changes will be communicated to registered players via the email address or mobile number associated with their account, or by prominent notice on the okply platform, at least seven (7) days before the changes take effect.
The "Last updated" date at the top of this page indicates when the policy was most recently revised. Your continued use of the okply platform after the effective date of any update constitutes your acknowledgement of the revised policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by okply, please contact our Data Protection Officer:
okply Data Protection Officer
Email: [email protected]
General Support: [email protected]
Available: 24 hours a day, 7 days a week
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response to your data rights request.
Six ways okply keeps your personal data safe and your rights protected.
All data transmitted between your device and okply is protected by SSL/TLS encryption. Your login credentials, payment details, and personal information travel securely at all times.
okply does not sell, rent, or trade your personal data to advertisers or data brokers. Your information is used solely to operate your account and improve your experience on the platform.
Under the Data Privacy Act of 2012, you have the right to access, correct, and delete your personal data. Submit a request to our Data Protection Officer and we will respond within 30 days.
Identity documents submitted for age and KYC verification are stored with encryption and accessed only by authorised compliance staff. They are never shared beyond what the law requires.
okply keeps your data only as long as legally required — typically five years for financial records under Philippine AML law. After that, data is securely deleted or anonymised.
okply's data practices are aligned with the Philippines' Data Privacy Act of 2012 and NPC guidelines. We maintain a registered Data Protection Officer to oversee compliance at all times.
Your data is protected, your rights are respected, and your privacy is our priority. Join hundreds of thousands of Filipino players who trust okply every day.
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